SellPileListing Doctorby SellPile

FAQ

Listing Doctor questions, answered.

Clear answers about diagnosing dead listings, free results, paid fixes, supported platforms, and subscriptions.

Why isn't my listing selling?

Most dead listings fail because buyers cannot find them, cannot trust the photos, do not understand the condition, or see a price that does not match the platform. Listing Doctor checks title, photos, price, description, and platform fit so you know what to fix before dropping the price again.

Is Listing Doctor free?

You can run a free diagnosis to see the listing health score and the main problems. The exact copy-paste fix, including rewritten title, description, price action, photo shot list, keywords, and buyer angle, is unlocked separately.

What platforms does Listing Doctor support?

Listing Doctor supports Vinted, eBay, Depop, Facebook Marketplace, Etsy, Poshmark, Vestiaire, Gumtree, and similar resale marketplaces. Vinted is the default because many sellers start there, but the diagnosis changes based on the selected platform.

How does the diagnosis work?

Upload screenshots of the listing and choose the platform. SellPile reads visible title, price, photos, condition, and description signals, then scores the listing across searchability, photo trust, price action, description clarity, and platform fit.

What's the difference between the free diagnosis and the paid fix?

The free diagnosis tells you what is wrong and why it matters. The paid fix gives the exact ready-to-paste title, description, keywords, price ladder, photo shot list, buyer angle, and platform verdict.

How accurate is the AI diagnosis?

The diagnosis is based on the information visible in your screenshots and any details you enter. It is useful for finding likely listing problems, but it is not a promise of sale and should be checked against the real item before posting.

Do I need to create an account?

You can start with a listing diagnosis without turning the first step into a long signup process. Accounts are used for subscriptions, saved reports, and repeat seller workflows.

Can I diagnose multiple listings?

Yes. One-time fixes are built for a single stuck listing, while Active Seller is designed for sellers who want unlimited diagnoses and full fixes every month.

What's included in Active Seller vs Pro Seller?

Active Seller is for regular sellers who want unlimited Listing Doctor diagnoses and full fixes. Pro Seller includes the active-seller workflow plus pile analysis and higher-volume seller tools as they are available.

How is this different from Vendoo or Crosslist?

Crosslisting tools help publish and manage listings across marketplaces. Listing Doctor is focused on diagnosis: it tells you why a listing is not selling and gives the exact title, description, photo, price, and platform fixes.

Does this work for Vinted, eBay, Depop, Facebook Marketplace, Poshmark, and Etsy?

Yes. The diagnosis uses platform-aware checks, because an eBay listing needs strong title keywords and item specifics, while Depop needs visual styling and tags, and Facebook Marketplace needs local trust and pickup clarity.

How long does a diagnosis take?

Most diagnoses complete in seconds, depending on image size and connection speed. If a screenshot is unclear, adding title, price, condition, or description manually can improve the result.

Can I cancel anytime?

Monthly subscriptions are designed to be cancellable. If you only need one stuck listing fixed, the one-time fix is the simpler option.

Does Listing Doctor guarantee my item will sell?

No. SellPile gives practical diagnosis and listing fixes, but buyer demand, item condition, platform traffic, location, and price all still matter. The goal is to remove listing problems that block buyers from finding or trusting the item.

Want to test your own listing?

Upload a screenshot and get a free score for title, photos, price, description, and platform fit.

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